Integration with your existing tools

Automate and centralize your IS management

In an IT ecosystem where tools are multiplying and information flows need to be controlled in real time, Carto-SI facilitates integration with your existing solutions to guarantee optimized, automated management of your information system.

Whether you use GLPI (Gestion Libre de Parc Informatique), iTop (IT Operations Portal), or other ITSM (IT Service Management) solutions, Carto-SI integrates with these tools to centralize your data, avoid data entry errors and optimize IT asset management.

Why connect Carto-SI to your IT tools?

IT teams juggle a multitude of tools to manage infrastructures, applications, incidents and changes. This often results in a scattering of information, a lack of visibility on the state of the IS, and a waste of time consolidating data.

By integrating Carto-SI with your existing tools, you benefit from enriched, dynamic cartography that reflects the state of your information system in real time. This interconnection enables you to :

• Centralize all IS information in a single interface, avoiding data fragmentation.
• Reduce errors and double data entry by automatically synchronizing data between your IT tools.
• Automate data collection and updating via APIs, guaranteeing always up-to-date information.

Case study: synchronization with GLPI

You use GLPI to manage IT assets and incident tickets, and your technical teams are already used to it. You don’t want to disrupt their practices? Carto-SI integrates naturally with GLPI, without disrupting your organization.

Thanks to this synchronization:

• Your technical teams continue to use GLPI as usual.
• Carto-SI recovers and structures data to provide a consolidated view of your information system.
• Other teams (business, IT management, governance, etc.) can only access information relevant to them, via Carto-SI, without interfering with the technicians’ work.

For example, when a critical server fails:
✅ The IT team manages the incident in GLPI, as usual.
✅ Carto-SI automatically updates the cartography, enabling other IS players to visualize the impact without having to enter GLPI.
✅ Decisions are taken more quickly, thanks to a global view of IS interdependencies.

With this integration, you can optimize collaboration between teams without changing their tools, while improving visibility and responsiveness to incidents.

User needs: what feedback from the field has to say

When analyzing the requests of CIOs and IT managers, several recurring needs emerge:

• Data synchronization problems: some users report that their data repository is not always up to date, creating inconsistencies in ticket and IT asset management.
• Lack of visibility on the impact of changes: before modifying an infrastructure, IT managers need to be able to identify all impacted applications and users with a single click.
• Automation and reduction of repetitive tasks: one of the most frequent complaints concerns the time wasted manually updating information, particularly when managing incidents and changes.

Carto-SI ‘s integration with solutions such as GLPI, iTop and other ITSM tools directly addresses these challenges, guaranteeing automatic updates, dynamic mapping and improved responsiveness from IT teams.

How does integration with Carto-SI work?

There are two main methods of integration:

1. Connection via API: Carto-SI connects in real time to your ITSM tools and databases, enabling information to be retrieved and updated automatically.
2. Data import and synchronization: For organizations without APIs, Carto-SI lets you import CSV or Excel files and automate data updates.

These methods guarantee total interoperability with your IT environment, and can be adapted to the specific needs of each organization.

Upgrade your IT management with Carto-SI

By integrating Carto-SI with your existing IT tools, you gain in efficiency, visibility and responsiveness. Instead of having to navigate between several software packages, you benefit from a centralized hub that provides a clear, usable view of your IS.

Would you like to optimize your IT management? Contact us now for a demonstration and discover how Carto-SI can transform the way you manage IT.