Process mapping provides a visual approach that is crucial for understanding, analyzing and optimizing operations within a company. This enables companies to identify possible improvements and measure their operational efficiency.
Let’s take a look at some of Carto Si’s functionalities in process mapping, and explain what process mapping can do for you.
Process mapping with Carto SI
Business process mapping is often perceived as a complex task. One of the main difficulties lies in the fact that some processes are better known to IT, because they are automated.
However, the representations of these processes are often incomprehensible to non-IT people, as they follow standards such as TOGAF, which are not adapted to a non-technical audience. At Carto-SI, we decided to simplify the process.

Our aim is to make process mapping accessible to all professions. Thanks to our intuitive, collaborative solutions, we make it easy for everyone to understand and optimize processes, whether they come from IT, business, operations management or any other field.
This enables everyone to understand and contribute effectively to the company’s continuous improvement.
Carto-SI offers a user-friendly, intuitive platform for easily creating and modifying process maps. Thanks to its advanced features, such as the addition of performance indicators and links to relevant documentation (through the notion of custom fields), you can make your maps more informative and useful for analysis and decision-making.
One of Carto-SI’s great strengths lies in its ability to facilitate collaboration within your team. You can work together on process maps, gather feedback and share ideas, fostering a culture of continuous improvement within your organization.
Carto-SI also enables you to create links between mapped processes and the applications used in your Information System. This helps you identify the applications used and measure the impact of a processchange on the Information System to improve your company’s overall efficiency.
At a major CAC 40 company, a customer was looking to modify an apparently simple operational process. Using Carto-SI, he quickly identified the applications involved and the key players involved.
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Create accountWhat could have been a long and complex process turned into a smooth and efficient operation. With Carto-SI, he was able to call in all the necessary players without delay. The process migration was completed much more quickly than expected, and without any surprises, demonstrating the efficiency of the planning and execution. What’s more, this initiative optimized the costs associated with the process.
This experience perfectly illustrates how the strategic use of technology can transform essential operations, generating substantial savings and improving overall efficiency.
What is process mapping?
Process mapping is a visual method for representing the stages of a process. It helps to understand the sequence of tasks and the interactions between the various stakeholders.
By mapping a process, we can identify friction points, inefficiencies and opportunities for improvement. This promotes better communication between team members and a global vision of how an organization functions.
It is useful in many areas, such as project management, operations optimization and product or service quality.
How do you map a process?
- Identify the process to be mapped: choose a specific process to analyze, for example, order management or the production process.
- Define objectives: clarify what you want to achieve by mapping out the process. Do you want to reduce lead times, improve quality or cut costs?
- Gather information: gather data on the process by observing operations in the field, interviewing stakeholders and reviewing existing documentation.
- Identify the steps: break the process down into distinct stages, starting at the beginning and working your way through to the end. Write down each step clearly and concisely.
- Determine workflows: identify how activities relate to each other. Identify workflows, decisions and control points.
- Create the process map: use tools such as diagramming software or whiteboards to create a visual representation of the process. Use shapes and arrows to show the relationships between steps.
- Validate the card: have the card validated by the people involved in the process to ensure its accuracy and understanding.
- Analyze and improve: Once the map has been created, analyze it to identify inefficiencies, redundancies and opportunities for improvement. Then implement changes to optimize the process.
- Update regularly: Processes evolve over time, so be sure to update the map regularly to reflect changes and maintain its relevance.
In a nutshell: why use Carto SI?
By using Carto SI, our specialized process mapping software, companies can benefit from a number of significant advantages.
Firstly, these tools offer a user-friendly, intuitive platform, making it easy to create and modify process maps. What’s more, the software’s advanced features make it possible to add additional details, such as performance indicators or links to relevant documentation.
This makes process mapping more informative and useful for analysis and decision-making.
Carto SI for process mapping enables efficient collaboration between team members, facilitating group work and feedback. And, our tool offers automation and integration features, enabling companies to create links between mapped processes and other systems or data.
All in all, using our software for process mapping offers considerable advantages in terms of efficiency, collaboration and analysis, helping to improve overall company performance.
To try it is to adopt it
A simple configuration and a business model that allows you to grow in maturity in your representation and adapt effectively over time.Operational information systems mapping for all company sizes.
Some of the features that make Carto-SI indispensable:
Integration of Carto-SI to link tasks to technical components
The use of Carto-SI in an enterprise environment brings a crucial dimension to business process management: the link between functional tasks and the underlying technical resources. Carto-SI’s ability to precisely map the applications and servers associated with each process facilitates a holistic understanding of the IT architecture in place.
Functional and technical liaison
With Carto-SI, each task performed within the company is associated with one or more specific applications. These applications, in turn, are linked to the servers that host them. This chain of connections makes it possible to visualize not only the processes in action, but also the technical infrastructure that supports them. In this way, it becomes possible to see how technical components directly support business functions.
Visualization of technical impact on functionality
One of the major advantages of Carto-SI is its ability to determine the impact of technical aspects on functional operations. By identifying which server supports which application, and how the latter is integrated into business processes, decision-makers can assess the risks associated with each technical element.
For example, if a crucial server is subject to downtime, Carto-SI can predict which parts of the business will be affected and take the necessary preventive measures.
Assessment of technical costs
Carto-SI also provides a view of the technical cost of each process. By analyzing the resources used by each application (such as servers, storage and networks), and correlating them to the business tasks they facilitate, it becomes possible to quantify the technical cost of each business process.
This information is vital for profitability assessments and optimizing technology investments.
Risk forecasting and prevention
Thanks to the enhanced visibility Carto-SI offers, companies can anticipate potential failures in their technical infrastructure and the possible repercussions on sensitive business activities. If a server outage is detected, Carto-SI can quickly identify the impacted business processes, enabling rapid reaction to minimize disruption and associated costs.
In short, Carto-SI acts as a bridge between the technical and the functional, enabling more informed and proactive management of IT resources. This integration not only ensures a better understanding of the interdependencies between business tasks and technical infrastructure, but also facilitates more strategic cost management and effective preparation for operational risks.