Understanding your IS through its three essential dimensions
Carto-SI‘s multi-layer mapping revolutionizes the way organizations visualize their information systems. Rather than remaining fixed in a linear or compartmentalized approach, this method offers a panoramic and detailed vision, structured in three essential layers.
- The business layer highlights the company’s strategic processes, those that generate value and structure day-to-day operations. In the retail sector, for example, this includes the customer journey, inventory management and the supply chain. These processes are translated into clear, identifiable and analyzable flows for rapid decision-making.
- The application layer, often overlooked by business decision-makers, brings together all the applications that support these processes. It enables us to understand not only the applications’ functionalities, but also their interactions. In a world where applications are multiplying, this mapping helps you to identify any bottlenecks or duplicate applications.
- Finally, the infrastructure layer details the technical elements that support the whole: servers, databases, networks, and other hardware or virtual resources. This layer, too often invisible, becomes a strategic pillar, revealing critical dependencies and potential points of fragility.
By linking these three layers, Carto-SI creates a global vision of your information system that is both precise and intelligible. It’s not just a technical view: it’s a strategic tool for understanding how each component contributes to your business objectives.
The different Carto-SI maps
Dependency and impact analysis : A real-time view for informed decision-making
One of the great strengths of this feature lies in its ability to visualize critical dependencies and their impacts. Thanks to clear, intuitive representations, you can identify at a glance :
- Relationships between business processes and applications.
- Interactions between applications and their underlying infrastructure.
- The potential impact of a malfunction or change on other IS elements.
In a modern information system, everything is linked. A simple change in an application or infrastructure component can have a major impact on business processes, slowing down a supply chain or disrupting a customer experience. Thanks to multi-layer mapping, these dependencies no longer remain in the shadows.
With Carto-SI, you can not only visualize critical relationships, but also understand their implications in real time. For example, by analyzing the connections between a CRM application and the database server that supports it, you can predict the impact of an overload or failure. This ability to anticipate transforms IT teams into proactive partners, capable of preventing problems before they occur.
The tool goes a step further by offering simulations. Before carrying out an infrastructure upgrade or business process change, you can instantly analyze the potential impact. This drastically reduces risks and ensures better business continuity.
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Create accountThe benefits: Beyond technical simplicity, strategic leverage
Multilayer mapping is not just about improving the technical management of your IS. It becomes a real strategic lever for the entire organization. By simplifying environments that are often considered too complex, it enables all stakeholders – IT teams, business units and senior management – to better understand them .
This clarity has a direct effect on internal communication. When all departments share the same vision, discussions become more productive and focused on concrete results. For example, a slow implementation issue can immediately be explained in business terms: what impact will it have on sales or the customer experience? Solutions are identified and implemented more quickly.
Finally, multi-layer mapping accelerates strategic decision-making. By providing an intuitive overview, it enables decision-makers to prioritize critical actions, whether they involve modernizing an application, strengthening the infrastructure or adjusting a business process.
Let’s summarize the advantages of Carto-SI:
- Simplicity and clarity: this approach breaks down complex IS environments into visualizations that can be understood by everyone, from technical teams to strategic decision-makers.
- Improved communication: thanks to a shared vision, different departments (IT, business, management) work together more effectively.
- Reduced decision-making times: a rapid, accurate reading of relationships and impacts enables more relevant, faster decisions to be made.
- Anticipate risks: by identifying critical interdependencies, you can minimize operational interruptions.

Case in point: A practical solution for the e-commerce sector
Let’s take a concrete example from the e-commerce sector, where information systems are at the heart of the customer experience. Suppose an e-commerce company uses Carto-SI to map its processes.
- The business layer reveals the customer journey, from product search to purchase. This includes shopping cart management, payment validation and confirmation notifications.
- The application layer shows that this path relies on several key applications: an ordering application, an inventory management system, and a payment management platform.
- The infrastructure layer exposes the servers and networks that support these applications, such as the central hosting server or the inventory database.
When a slowdown occurs in the ordering application, multi-layer mapping immediately identifies the cause: an undersized server or a business process that has become too complex. Thanks to this rapid analysis, the IT team can intervene effectively, guaranteeing a smooth customer experience and preserving the company’s revenues.
With its multi-layer cartography, Carto-SI offers much more than just a technical view. It’s a solution for making your information system understandable, collaborative and agile, adapted to today’s strategic challenges.