Information systems mapping is a crucial step in understanding, optimizing and securing a company's IT infrastructure. However, many IS mapping projects are often postponed, aborted or simply fail to achieve...

In any migration project, there's always that one person who, at the last minute, loudly proclaims that they didn't know about the upcoming changes. This individual can sabotage months of...

Modern information systems are complex and interconnected, and dependencies between different applications can be both an asset and a source of problems. This article looks at how hidden dependencies can...

Information systems are at the heart of modern business operations. However, poor communication can turn a well-designed IS into a nightmare of breakdowns and inefficiencies. My experience as head of...